PRIVACY POLICY

This Privacy Policy explains how utdisguiseeurope.com (“we”, “our”, “the Site”) collects, uses, and protects your personal information when you visit our website or make a purchase.

If you have any questions about this policy or wish to exercise your data rights, please contact us at: info@utdisguiseeurope.com

1. INFORMATION WE COLLECT:

We collect personal information to operate our website, process your orders, and provide customer support.

A. Device Information

Collected automatically when you browse the Site. This may include:

• IP address

• Browser type

• Time zone

• Cookie data

• Pages/products viewed

• How you interact with the Site

Purpose: To load the website correctly, improve performance, and analyse usage.

B. Order Information

Collected when you place an order. This may include:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely by our payment provider)

Purpose: To process your order, arrange delivery, communicate with you, and screen for fraud.

C. Customer Support Information

Collected when you contact us for help.

Purpose: To respond to your enquiry and provide support.

2.MINORS:

Our website is not intended for individuals under 18 years old. We do not knowingly collect data from children. If you believe a minor has provided personal information, please contact us for removal.

3.HOW WE USE YOUR INFORMATION:

We use your personal information to:

• Provide and deliver products

• Process payments securely

• Communicate order updates

• Improve our website and services

• Detect and prevent fraud

• Send product or service updates (only if you opt‑in)

4.SHARING YOUR INFORMATION:

We only share your data with trusted service providers necessary to operate our business, including:

• Hostinger, which powers our online store

• Payment processors for secure transactions

• Shipping partners to deliver your order

We may also share information if required by law or to protect our legal rights.

5.BEHAVIOURAL ADVERTISING

We may use analytics and advertising tools (such as Google Analytics) to understand how customers use our site and to show relevant ads.

You can opt out of personalised advertising through your browser or via:

• Google Ads Settings

• Facebook Ad Preferences

• Your browser’s cookie settings

• or similar settings from any other service providers

6.LEGAL BASIS FOR PROCESSING (UK/EU GDPR)

We process your personal data under the following lawful bases:

• Your consent

• Performance of a contract (processing your order)

• Compliance with legal obligations

• Legitimate interests (improving our services, preventing fraud)

7.DATA RETENTION:

We keep your personal information only as long as necessary for the purposes described above. You may request deletion of your data at any time.

8.YOUR RIGHTS (UK/EU GDPR):

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Object to processing

• Request data portability

• Withdraw consent at any time

To exercise these rights, contact us at info@utdisguiseeurope.com

9.INTERNATIONAL TRANSFERS:

Your data may be processed outside the UK/EU (for example, by Stripe/PayPal in Canada or the United States if necessary). Their official policies may also provide GDPR‑compliant safeguards to protect your information.

10.COOKIES:

We use cookies to improve your browsing experience, remember your preferences, and analyse site performance. You can manage or disable cookies through your browser settings, though some features may not function correctly.

11.CHANGES TO THIS POLICY:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.

12.COMPLAINTS:

If you have concerns about how we handle your personal data, you may contact us using the details above. You also have the right to raise a concern with your local data protection authority in the UK or EU.